matkaworld

matkaworld App support

Contact
+91 8778108715

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The matkaworld:

Q1: How to log in after installing the matkaworld?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This method eliminates the need for a password or email verification.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. Clicking on "send OTP" may require another wait period. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active mobile number. If your number has changed, please provide your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable you to regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should restore your access to the app with the latest updates.

Most Asked Questions Related To Withdraw In The matkaworld:

Q1: What is the minimum withdrawal amount in the matkaworld?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, not bonus money. Withdrawn funds are the result of actual gameplay rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes between 30 minutes to 3 hours, depending on the complexity. However, payment processing may experience delays, sometimes taking up to 24 hours to complete. This extended delay can occur in cases where payment processing is slowed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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